The Millom team and Telenor Linx are excited to host an industry panel discussion together with GSMA and Meta on the topic Digitizing Telcos through Partnerships and Internal Capabilities Transformation to highlight the key trends in digital transformation, especially in sales, customer care and services through the perspective of mobile operators, OTT and SI partners, and share best practices through success stories of operator-OTT-SI collaborations.
The panel discussion will also look into how an organisation need to transform itself in order to deliver a rich and responsive digital customer experience.
Our very own Helge Steen-Johnsen and Marialena Demetriou will participate. Helge will speat at the first panel discussion on the topic Digitizing telco customer journey through partnership. Marialena will moderate the second panel discussion around Transforming internal capabilities to succeed.